How Bookings Work

• All clients must book a consultation/assessment first.

• During the consultation, the engineer will assess the job and provide an estimate.

Travel & Timing

Cortech operates across:

• London

• Surrey

• Berkshire

• Hampshire

Because of travel distances, appointments include built-in buffer time to avoid delays.

Appointment Windows

To ensure realistic travel and job durations:

• Appointment times may be given as a time window (e.g., 3–5pm).

• For longer distances, later bookings may not be available.

No Back-to-Back Appointments

For engineer safety and accuracy:

• Cortech does not accept back-to-back bookings in distant locations.

• Travel buffers are automatically added between appointments.

What Happens After the Consultation

• If the client accepts the estimate, work will be scheduled.

• Only the engineer can determine job length and availability.

• Appointments will appear in Cortech’s official scheduling calendar.

Emergency Jobs

Emergency attendance depends on:

• Engineer availability

• Distance

• Job type

Emergency call-out fees may apply.