Terms & Policies

These terms outline the general service conditions for work carried out by Cortech Building Services. By booking our services, customers agree to the following policies.

EMERGENCY CALL-OUTS

Cortech Building Services provides emergency electrical, plumbing and gas engineering services across Surrey and surrounding areas.

Emergency callouts are prioritised based on urgency and location. Response times may vary depending on workload, traffic and distance

We offer a range of services to meet the needs of every client. Have something else in mind? We'd be happy to work with you to create a custom quote.

BOOKINGS & APPOINTMENTS

Appointments can be arranged via phone, email or the contact form on our website. We aim to confirm all bookings as quickly as possible.

If you need to reschedule an appointment, please provide as much notice as possible so we can adjust our schedule.

PAYMENT TERMS

Payment for services is typically required upon completion of the work unless otherwise agreed in advance.

Accepted payment methods may include bank transfer or other agreed payment methods.

ESTIMATES & QUOTATIONS

Any Estimates provided are based on the information available at the time. In some cases, additional work may be required once the issue has been fully inspected.

Customers will always be informed before additional work is carried out.

SAFETY & COMPLIANCE

All work carried out by Cortech Building Services aims to meet relevant safety standards and regulations.

Accepted payment methods may include bank transfer or other agreed payment methods.

SERVICE AREA

Our engineers provide services across Surrey, including GU19, Camberley, Bagshot, Lightwater, Windlesham and surrounding areas.

If you are unsure whether we cover your location, please contact us and we will be happy to assist.